We all take short breaks from our eBay listings every now
and then. Have you often wondered how
you can prevent customers from purchasing your items while you are away for
extended periods of time, but unsure how to prepare for this? Here’s some advice on a few things to ponder
and prepare for your absence without taking your items/pc/printer/shipping
supplies with you! Which believe it not,
I have done often, many times myself. Also,
reasons why you don’t need to end your auctions and lose listing fees or promising
sales. You don’t need to change your
handling times. You don’t need to lose
your back-links from ending auctions that you have posted on other networking
sites.
Don’t have an eBay store?
You do have an eBay store? You
have auctions running? You have fixed
priced auctions running? Worried about
losing your TRS (Top Rated Seller) status?
Worried about not providing confirmation tracking on your shipments
based on your handling time? Worried
about customers putting items in their shopping cart and not checking out right
away?
No problem, we can prevent sales from happening while we’re
away very easily!!
eBay Store:
eBay stores provide vacation
settings for you to customize or use their default settings. You can follow these steps to do this.
You’ll also want to send an
auto-reply message to any incoming messages while you’re away letting people
know you’re unavailable and when you’ll return.
This method will send auto-reply
messages to all incoming messages on eBay and the away message will be prominently
displayed across the header in your eBay store.
It will also hide all your fixed auction listings from search pages and
in your eBay store pages.
1. Login to eBay, go to ‘my eBay’, click on the ‘account’
tab, click on ‘manage my store’, click on ‘store vacation settings’.
2. Go to ‘out of office email response’, click on
‘turn on’, set your start date and your end date by clicking on the 'calendar
icon', then either keep the default away message as-is or type in your own
message.
3.
Go to ‘store vacation settings’, click on ‘turn on’, check the box next
to ‘hide and block purchases from my fixed price listings'. NOTE: this doesn’t affect your auction-style
listings.
4.
Optional: check the box next to ‘display
a return date', set your return date by clicking on the 'calendar icon'.
5.
Then either keep the default away message or type in your own message.
6.
Click on ‘apply’.
Non eBay Store:
This useful eBay feature comes in
handy for actually both non eBay stores and eBay stores. This is what will stop customers from
purchasing your items in both an auction format and/or a fixed priced auction
format. It will also stop a customer
from processing any order saved in their checkout cart. However, it will not stop any pending
uncompleted transactions that have closed with a buyer(s).
1.
Login to eBay, go to ‘my eBay’, click on ‘account’, click on ‘site
preferences’, click on ‘show’ next to payment from buyers, click on ‘edit’, eBay will ask you to login into your account
again ‘login’, go to ‘checkout preference’ and uncheck the box next to ‘use
checkout (recommended)’, click on 'submit'.
Hope this short tutorial has helped you solve the eBay
vacation dilemma. Just remember to
complete those pending sale orders before you leave on your destination and DON’T
FORGET to turn off your vacation settings and update your email settings and
MOST IMPORTANTLY turn your checkout preferences back on when you arrive back to
your home office!!
Have a wonderful worry free vacation folks!!
